J.D. Power Dealer of Excellence

 

"Modern Toyota of Boone is a J.D. Power 2018 Dealer of Excellence for the Customer Sales Experience"

Dealerships that take the extra initiative to better accommodate the needs of their customers in concise fashion are ultimately the places you can expect a fulfilling showroom experience. The J.D Power Dealer of Excellence ProgramSM acknowledges distinctions like these, and our team at Modern Toyota of Boone is proud to earn the title of J.D. Power Dealer of Excellence based on their assembled criteria.

J.D. Power Dealer of Excellence - How Dealerships are Distinguished

Through the J.D. Power Dealer of Experience ProgramSM, select retailers are sorted through and ranked respectively based on previous customer experiences, modern car buying needs, sales satisfaction data and dealership audits respectively. Our Boone Toyota dealership earned the J.D. Power Dealer of Excellence through strong feedback, gathered by responses from a database of 25,000 consumers. We even ranked among the top brand performers in key customer satisfaction areas, determined by the J.D. Power Sales Satisfaction Index (SSI) StudySM. Finally, a dealership audit reflecting J.D. Power sales best practices confirmed this status and the exceptional experience drivers we proudly serve from North Wilkesboro and Lenoir can expect when paying our showroom a visit.

Best Practices - Regularly Implemented in Boone, NC

From sales to finance and service, our team fulfills best practice criteria laid out by J.D. Power Dealer of Excellence ProgramSM. With vehicle inventories and prices clearly listed on our dealer website, fair trade-in values clearly communicated and negotiations always taking time and transparency into account, we're confident drivers our team serves from Hickory and Johnson City will find these top-notch offerings satisfying. You'll even discover that an F&I product menu is clear, easy-to-understand and readily available for access.

As a J.D. Power Dealer of Excellence here in Boone, an easy trip over from areas we serve such as Wilkesboro and Asheville, you can take solace in the fact our team focuses on customer satisfaction before a sale. These qualities, outlined above and quantified by J.D. Power standards, make a trip to our Boone, NC Toyota showroom well worth your time.


J.D. Power 2018 Dealer of Excellence Program recognition is based on achievement of high scores from automotive manufacturer customer research and completion of an in-dealership best practices verification visit. For more information, visit jdpower.com/DOE

Contact

Modern Toyota of Boone

225 Modern Drive
Directions Boone, NC 28607

  • Sales: (828) 263-5437
  • Service: (828) 263-5438
  • Parts: (828) 263-5436

Hours

  • Monday 09:00am - 07:00pm
  • Tuesday 09:00am - 07:00pm
  • Wednesday 09:00am - 07:00pm
  • Thursday 09:00am - 07:00pm
  • Friday 09:00am - 07:00pm
  • Saturday 09:00am - 06:00pm
  • Sunday Closed

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